Customer service
Contact us
A question about an order, a product or an installation? Write to us; we answer in French or English.
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Opening hours
Monday to Friday, 8 a.m. to 6 p.m. · Saturday, 9 a.m. to 3 p.m.
Quick answers
Read the FAQBefore writing to us
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Many things can be done online, at any time.
Frequently asked questions
Your questions, our answers
Are taxes included in the price?
No. They are calculated for the delivery province and itemized before payment, with environmental fees.
How long does delivery take?
The lead time is shown for each size, usually 1 to 5 business days.
How do I track my order?
With your order number and email, on the Track my order page.
Can I return a product?
Yes, if it is new, unmounted and unused, within 30 days. See the return policy.